Elite Business Ventures (EBV) was a high-volume compliance and safety solutions provider with over 65 employees and millions in annual revenue. Known for brands like OSHA4Less, EBV served tens of thousands of customers in regulated industries across the United States.
The Challenge: Sluggish Operations
As the company grew, so did the complexity. Despite strong sales, operations were bogged down by:
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- Unstructured, undocumented workflows
- Staff performing outdated, redundant, or irrelevant tasks
- Minimal visibility into process execution
- A compliance load that required accurate SOPs, safety documentation, and audit readiness
How did you know you had a problem with your operations?
“I knew we had a problem. People were still doing five hours of work a week for clients we hadn’t served in years. That’s how bloated the operation had become.”
Paul was part of Strategic Coach and an early adopter of the EOS Traction framework. These gave him the mindset and operational principles, but he needed a system to put them into action.
The Solution: Process Street as a Single Source of Truth
Paul implemented Process Street as a single source of truth for process execution, compliance, and delegation. Key moves included:
- Hiring a dedicated project manager solely focused on capturing SOPs from across the organization and entering them into Process Street
- Paying $80,000 to document the 20 most critical processes in detail
Structuring tasks into four execution levels:
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- Fully automated tasks
- Offshore team tasks (entry-level)
- Supervisor-level tasks
- Architect/strategist-level tasks
“Employees don’t give you good SOPs. They protect their kingdoms. You need a third party to extract the real process,” said Paul.
Using Process Street’s automation features, tasks were intelligently routed across people and systems. This allowed Paul to unbundle and reassign work to the right level of labor, dramatically cutting costs and improving performance.
The Results: $1 Mil in Cost Savings
- Team reduced from 65 to 15 people
- Revenue increased 4X
- $1 million in cost savings in Year 1 alone
- Compliance risk has been reduced across all operations
- Clear audit trails and process adherence using Process Street
How did Process Street help you save $1 million and save headcount costs by 75%?
“Process Street didn’t just save us money. It gave us clarity. We stopped messing things up. That’s where the real value came from. Once everything was inside Process Street, we saw which tasks belonged where. A step might start in automation, go to the Philippines, come back to automation, then go to a strategist. That orchestration wasn’t possible before.”
Compliance Wins
EBV operated in a compliance-heavy industry, selling OSHA-compliant signage, safety manuals, and HR policy kits. Customers demanded accuracy, traceability, and up-to-date documentation. Process Street helped EBV:
- Enforce version control and SOP standardization
- Ensure employees follow protocols consistently
- Build workflows that matched OSHA and internal quality standards
- Pass audits with confidence
Why Process Street?
Paul considered tools like Asana, Smartsheet, and others, but Process Street stood out for its ability to:
- Combine SOP documentation with real-time task execution
- Automate handoffs across people and roles
- Track performance and enforce accountability
- Serve as a compliance and audit control center
“I believe in tools that work. Process Street was foundational in our transformation. I recommend it to every founder I coach.”
Note: Our solution is powered by AWS and uses these AWS services: Lambda, SQS, API Gateway, S3, CloudFront, Elastic Beanstalk, WAF, ELB, RDS Multi-AZ, EC2 and ElastiCache for Redis.